Q: Can I pay off my purchase early?
A: Yes! There’s no penalty for paying early
Q: How do I make my payments?
A: You can make or schedule payments at affirm.com or in the Affirm app for iOS or Android. Affirm will send you email and text reminders before payments are due.
Q: Can I return an item I bought with Affirm?
A: Yes—you can return an item you bought with Affirm by initiating the return process with the store following the Delivery & Returns policy.
Q: Does checking my eligibility affect my credit score?
A: No—your credit score won’t be affected when you create an Affirm account or check your eligibility. If you decide to buy with Affirm, this may impact your credit score. You can find more information in Affirm’s customer Help Center.
Q: Do I need a mobile number to use Affirm?
A: Yes, you’ll need a mobile phone number from the U.S. or U.S. territories. This helps Affirm verify it’s really you who is creating your account and signing in.
Q: Where can I learn more about Affirm?
A: You can visit their website at affirm.com.